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FAQs

GENERAL

What material are the shorts?

High quality, 100% Polyester & quick dry material.

 

Do you offer wholesale accounts? 

Please email: info@bondibeamers.com alternatively the wholesale page and complete the relevant information.

 

Where are you from?

Bondi Beamers are 100% Australia owned mate! All designs are developed in Australia and inspired from Australian lifestyle, culture and history. 

 

PAYMENTS

How secure are my payments?

Your security whilst shopping with us at Bondi Beamers is very important and we take all reasonable measures to ensure that your credit card details and personal details are kept safe at all times. Your credit card information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Furthermore, our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

 

What payment options do you provide? 

We accept payment via VISA, MasterCard. Your card will be debited at the time of order. As well as Shopify Pay, Apple Pay, Gift Cards and PayPal are all compatible.

 

Can I redeem Gift Card online?

Yes. You can use your Gift Card to purchase most products available online and in store. Your Gift Card can be loaded with a value of your choice between $25 and $500, and is valid for a period of 1 year from the time of purchase. You can purchase a gift card here.

 

Can I purchase a gift card for another person to use?

We love sending out gift cards. Please select the gift card option on the store. All available in $50, $100, and $150 options.

 

SHIPPING

Do you ship internationally? 

We sure do, please view at the check out if your country are available.

 

How long does shipping take?

Australia = 2-4 days

New Zealand = 2-5 days

USA = 3-7 days

Rest of the world: 4-9 days

 

ORDERS

 

Can I change the address on my order?

Yes, you can— please notify us as soon as possible at info@bondibeamers.com before an order is sent out so you can avoid delays. 

 

What if the produce I want is out of stock?

We apologise if your item is out of stock or not available in your size but unfortunately popular items do tend to sell out quickly. However, we would encourage you send us an email and we can check to see when it is expected back in stock.

 

Can I cancel my order?

Prior to an order being marked as 'shipped' we are able to cancel individual items or the entire order. If an item or order is cancelled, you will need to allow at least 48 hours for the refund value to reflect back into your account.

 

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